Jpkrt
9/10
Switzerland 🇨🇭
Good experience with very friendly and attentive staff.
Pros: The staff at this hotel is very friendly, attentive and well organized. For example: when I arrived I was greeted by name, even though it was my first time here. Or every time I went to breakfast, my room was made up when I returned, even though I did not put any sign outside the door and not always did the cleaning staff see me going down. The location is nice and quiet, albeit a little bit off the city centre. Also the service and communication before my arrival was excellent. A question and request I had was promptly answered and taken care of. Very good breakfast.
Cons: Wifi coverage could be a little bit improved. On the second floor it is sufficient, but can become a little bit tricky if you sit out on the balcony. A few oversized people I know would have had a hard time squeezing in between the wall and the shower when going to the toilet. For a normal sized person or even a medium heavy person, it should be OK, though.
Anton
10/10
Russia 🇷🇺
Ambiance!
Pros: Somehow in the era of globalization and unification this hotel has retained its spirit - almost pre-war (pre-WWII). Very warm attitude towards guests. And a wonderful breakfast.
Cons: Our room didn't have air conditioning, but the alpine air was cool so the AC wasn't really needed.
Timothy
9/10
Belgium 🇧🇪
We would definitely recommend this hotel!
Pros: Super personnel, Christa was so helpful and amazingly friendly and happy all the time. Great breakfast with self-made pies! We had a room on the top floor with a very large terrace which was amazing. Swimming pool was super even though temperature was rather cold. The sauna was the hottest I had during my stay in Italy, really nice!
Cons: Wifi connection wasn't the best in our room, but this is not really needed with a city as Merano to explore!
David
10/10
Australia 🇦🇺
Really enjoyed my stay here
Pros: Really nice hotel, friendly and welcoming staff, great breakfast and easy walk to the centre and good restaurants.
Klaas
10/10
Netherlands 🇳🇱
Beauty of Merano
Pros: Lovely hotel on a beautiful spot. It stole my heart. Just like Merano it is a magic place to be. Especcialy when you a a nature lover. Wonderfull trees flowers and birds are all over. Owner and staff are realy nice people. Breakfast I must say 5 stars! Get back next year for sure.
Cons: It should be kept a secret. Tell no one. Keep it to yourself.