Noor
10/10
United Kingdom 🇬🇧
A home away from home.
Pros: It felt like home! Extremely comfortable rooms and the location was a 10 min drive from the town centre. The staff were very friendly and helpful and you could even rent bikes from the front desk. Spa was excellent with a variety of facilities. I would highly recommend this hotel for someone wanting a quiet, relaxed holiday.
Cons: Everything was perfect
Richard
10/10
United Kingdom 🇬🇧
A perfect escape in the mountains
Pros: Wonderful service, food and facilities. Great for families - our group ranged from 4 to 80. Brilliantly designed so never feels busy.
Cons: Everything was perfect
Ginevra
9/10
Italy 🇮🇹
incantevole oasi di natura e relax con cibo di eccellente qualità
Pros: delicious food and kind staff a magical place where nature and comfort make synergy
Cons: everything was perfect
Charles
10/10
France 🇫🇷
Paradise, luxurious but friendly and discrete
Pros: Everything, from customer service (valet service bringing luggage to car, separate breakfast room etc.) to cosy luxurious atmosphere but not \
Cons: Nothing 😊
Coreen
10/10
Singapore 🇸🇬
Merano is beautiful in autumn, Hotel Ansitz is the place to stay
Pros: We had a room upgrade to a Suite, which was a very nice gesture, much appreciated. - the suite was in the new wing, modern spacious and well designed. With All the little details that seasoned Travellers appreciate. The bed was comfortable, there was a walk-in wardrobe, and a daybed lounge area. Large shower - the spa area was large relative to size of hotel, with lots of relax areas, saunas, infra red, steam bath rooms. Excellent. We had massages by Sarah which was good. - the garden must be the pride & joy of the owner.. nice landscaping (some parts look like a Japanese garden), with fruit trees as well. - overall the hotel and room was very clean - good location- only 10-15 minute walk into town, part of it was a nice walk by the river.
Cons: The dining area was lovely but I wished they had more choices for dinner. We dined there all 3 nights. The beef steak was well cooked, the rest of the dishes were ok. Restaurant staff appears aloof. Service was efficient but not friendly. The senior person warmed up and was nice after we started talking to her.
Joinville
10/10
Switzerland 🇨🇭
Very pleasant stay, will definitely recommend.
Pros: All the spaces are very intimates, flowers everywhere. The Hotel is not in the center so they provided bus ticket, which make the center of Meran very easily accessible. The property is clean and the staff is friendly. Bed is comfortable. The whole place is quiet, well thought and nicely decorated. The breakfast was really nice in an open air restaurant. At arrival we were invited for a special drink which was delicious. I also enjoyed the shop they have selling a lot of small items you can find in the property. Great experience, will definitely go back and recommend.
Cons: It seams our AC was not working in the room.