Victor
10/10
Germany 🇩🇪
Pros: This was truly the best hotel I've been to for a ski trip.
Cons: Everything was perfect.
Sarah
10/10
United Kingdom 🇬🇧
Epic
Pros: We loved the service. Impeccable every single night. We couldn't fault the staff, who were all very friendly. The food was incredible, especially the dessert night- so many incredible options! The spa is fantastic... many options like the pool and suanas that provide an excellent break after a day on the slopes. You may also think that this hotel not being ski in ski out is bad but the lift service is so good that it removes this issue. First lift to last lift!
Cons: Absolutely nothing literally nothing
Grega
10/10
Slovenia 🇸🇮
Perfect stay
Pros: A truly beautiful resort. The staff are exceptionally friendly and welcoming. The shuttle service to the ski slopes is excellent and very convenient. The wellness area is outstanding, and the absolute highlight is the sauna master, who creates a truly unforgettable experience. The food is excellent, and the waiters are very attentive and kind. If there is anything you don’t like, they are happy to adjust the menu to your preferences. Overall, a fantastic experience.
Cons: Everything is truly excellent, but if I had to highlight a couple of areas for improvement, it would be the fitness room and having a staff member who assists with carrying ski equipment from the car to the ski room, as well as luggage from the car to the reception. With these additions, the overall experience would be even better.
Sorin
8/10
Romania 🇷🇴
Pros: The hotel’s strong point is the staff — always helpful and eager to make you feel welcome and comfortable. Then there’s the great dinner, with refined dishes. Breakfast is good, but it could be even better if they added more vegetables/salads. The spa is also worth mentioning, especially the outdoor pool with a fabulos view of the Dolomites. For children, there is a large, well-equipped playground — they won’t want to leave it. The same goes for the two indor pools for kids: beautiful, clean, and equipped with slides. There is also a free om charge covered garage, a ski rental and storage area, and a shuttle service to the slopes
Cons: The hotel’s weak point is the structure in terms of soundproofing and noise. No, it’s not the noise from the main road — you can’t hear that at all. The problem is that starting from 7:30 a.m. (not to mention children’s nap period time at midday), you can hear every single footstep throughout the hotel, as if horses were constantly trotting around. That’s why It’s impossible to rest after 7.30 am till 11pm. The furniture is old (at least in our room it was at least 20 years old), and through the thin door you could hear absolutely everything from the hallway and neighboring rooms. Although, as mentioned, the spa is beautiful, the no-swimsuit rule in the saunas is not respected, even though it is clearly posted. If the upper part of the spa is adults-only, why aren’t these rules strictly enforced? In that case, they should also make an exception about allowing children in the outdoor pool, if we are no longer respecting what is posted.
Sally
9/10
Australia 🇦🇺
What a wonderful hotel!!!
Pros: Staff were so helpful. Wonderful facilities. Food and service in the dining room was excellent.
Richard
10/10
United Kingdom 🇬🇧
Perfect spa break in a stunning location with literally some of the most attentive and friendly staff we’ve ever experie
Pros: Facilities, room design, food, activities, spa treatments, stunning location and outstanding service = pretty much faultless in every way.
Cons: Only that we couldn’t stay longer than three days (plus possibly its slightly close proximity to the road).
Erica
9/10
United States 🇺🇸
This was a beautiful hotel, great for outdoor activities in the area.
Pros: We loved the location and the food and facilities were excellent. The heated outdoor pool in the cold autumn atmosphere was a perfect balance. We got a room for three people, and I was a little worried that it would be inconvenient (pull out bed or something else designed for children), but the beds and room were quite comfortable. The room was simple, but it isn't the type of hotel, where you would (or should) stay in your room - there are incredible activities in the area that you can do individually (we were there to go on several cycling trips) or you can attend the spa or go on one of the activities arranged by the hotel.
Cons: There was really nothing I could seriously complain about without feeling silly.
Naomi
9/10
Netherlands 🇳🇱
Perfect
Pros: Clean rooms + bathrooms and spacious room. Breakfast was amazing and a lot of healthy choices, which I really enjoyed. Super kind staff, wellness had a lot of great different things to enjoy like two saunas, steam bath, a pool.
Cons: Location beautiful bc it's in the mountains but it is next to a road which you can hear whenever we were in the room that faces that road.
Lihao
10/10
Italy 🇮🇹
The scenery and food are perfect
Pros: The swimming pool, location and staff are all perfect
Ofir
10/10
Romania 🇷🇴
Pros: Amazing place to stay, Staff is super nice and helpfull with everything The hotel has a daily itinerary with tours, such as hikes, wine tasting, evening live music. The spa is excellent and well maintained Fruits and cold drinks available afternoon Parking is just outside the hotel And the views are beautiful Thanks
