Granpanorama Hotel StephansHof

Very pleasant with exceptional views from a traditional hotel, wonderful staff and excellent food.

Pros: While the room was a bit outdated and would have preferred one of the more modern rooms, the hotel made up for this with excellent food all round, generous portions and lovely staff.

Cons: There wasn't much not to like, all staff were very accommodating and genuinely friendly. Dining room could be a little stuffy where opening a window would be met with negative response (mostly by patrons).

Pros: Wonderful hotel in a fabulous location high in the Brenner valley. The dinner was delicious and the breakfast even more. Nice garden with pool and larger indoor pool. There is also a very good onsite spa with excellent therapists. Nice to have a basket for the pools and robes in your room. Plenty of parking possibilities. All staff is friendly and very hospitable.

Cons: Pity we were there in the afternoon when the outdoor pool is in the shade.

A lovely hotel in a stunning setting with wonderful views and delicious food.

Pros: The hotel gave a very warm welcome, from the friendly pick up at the station to the welcome drink and friendly staff. The hotel was incredibly generous with their large buffet for breakfast, enormous dinner in the evening and a huge buffet ‘snack’ in the afternoon! The service was always polite and friendly. The owners Lukas and Matteus and receptionist Judith, were so patient answering many of our questions, making suggestions for our walking routes, planning our onward travel etc. The walking is fabulous. Excellent freely available maps with all the different numbered routes marked. A guest card allowing free travel on the hourly bus service meant lots of opportunities to begin walks at different points. The views from our balcony, from the terrace and all around are beautiful. The flowers and hotel garden were lovely. We had a wonderful week!

Cons: The indoor pool area was a little tired as was our bathroom. However everything functioned perfectly well! A couple of the young staff were giggly and need a little more training Eg. In opening and pouring wine, but we were all young once… There is very little not to like!

Amazing place to stay in the Dolomites

Pros: Overall amazing stay, we were in one of the recently renovated rooms and it was really confortable, clean. Breakfast had many options for all tastes and dinner was also good and creative, especially for the price. Location is amazing for visiting the Dolomites, and the view is breathtaking! We particularly enjoyed the outdoors spaces and how beautiful the garden is, with all those flowers everywhere. The staff is very friendly and welcoming as well

Cons: The whole spa experience was ruined for the whole duration of the stay by families who had kids running around and screaming. We are fine with children running around and having fun in the garden and outdoor pool of course, but they absolutely have to be well behaved in areas such as the spa, which is meant for relaxation. Here it was from the relaxing, peaceful and silent experience that's advertised on the hotel site. I would suggest making the spa / interior pool area child free, (especially when there is already an outdoor pool outside!) or much more supervised: perhaps the staff should come here more often to check on the noise, the room echoes a lot so with children in it, the whole spa becomes unusable. It really was a downturn for us as it's one of the reasons we picked this hotel in the first place. Also, there was no kettle/tea/coffee in the rooms and we found that a bit lacking compared to similar hotels we've stayed at. No AC either, which is an issue when temperatures go up but on our stay it wasn't much of an issue, just something to be aware of.

A wonderful family run small hotel where hospitality is genuine and generous.

Pros: Beautiful location, friendly staff, lovely food generously supplied. Gorgeous garden, family atmosphere/friendly. Parking available. Quaint village.

Cons: It was a heatwave and there is no air conditioning in the rooms. We gather this was very very unusual for the area but it did make sleeping difficult. A separate light bed sheet would be useful.

Pros: Everything, cleanliness, location, facilities, staff, inner decorations

Pros: Super clean and fresh like it was just built yesterday , the views are outstanding, the reception stuff was super friendly with early checkin and late checkout, 100% recommended

Excellent hotel near Seiser Alm

Pros: It is a professionally run family hotel with an amazing view. I recommend half board - 4 course dinner menu with local specialties was great.

Cons: Road to the hotel is narrow and winding, which is compensated by an amazing view.

Warm welcome

Pros: Breakfast & Dinner were perfect - Rooms view are great - You have to plan the journy very well to reach the hotel. Try to stay in the hotel without driving long distance next day

Cons: Nil

Pros: Facilities and views are great. Breakfast is quite good. Staff are friendly and helpful. Highly recommend!

Cons: The dinner could be approved. We tried everything on the menu and honestly the only good thing is the salad and dessert buffet.