Patricia
9/10
Germany 🇩🇪
Best location for winter
Pros: I loved the location, the food, the spa. Everything!
Cons: The pillows, but this is just my point of view
Dariusz
10/10
Czech Republic 🇨🇿
Pros: The overall atmoshere, coziness, staff approach, spa and food quality. We felt like at home. There are certain opinions that spa area is not big enough for the hotel size. I have to say - never during the whole week had I any problem with sauna or jacuzzi occupation. No problem indeed
Cons: 1/ on the 4th-spa-floor there is a water or tea refreshement place missing. Would be nice to have it :) 2/ there is a pretty nice wine list presented. Being a wine lover I missed personally a sommelier or at least somebody with a profound knowledge of particular wines to explain e.g. vinification differences within varieties, and food/wine pairing, etc.
Monika
10/10
Czech Republic 🇨🇿
Great staff, superclean, nice and modern room and bathroom, variety of food, great wellness.
Pros: This is the second time, we have traveled to this fantastic hotel. Everything is just great, the staff, super clean, nice and modern room, and bathroom, delicious food, rich breakfasts, snacks, and dinner, amazing relaxing area with a beautiful view from the room, even from the spa. A special diet is not a problem and plenty of variety of dishes every day. We are planning to come next year again and seems like we found a second home for us. THANK YOU!
Cons: This place has nothing to claim to.
Jakub
10/10
Poland 🇵🇱
Winter holiday with the view over the mountains
Pros: Architecture is beautiful, wood and glass just near the forest fit together, rooms are comfortable with all facilities you need, food is great, staff friendly and helpful, great place to spend with winter or summer holidays.
Elizabeth
10/10
Netherlands 🇳🇱
beautiful relaxing holiday
Pros: beautiful hotel in a lovely location. the staff look after the guests really well, they all very friendly and obliging. the food was always excellent - and often quite creative - clearly using a lot of local products. We went here for walking - and this was a perfect place to start walks - or a short drive away. Gorgeous walks all around. Also well placed to go to visit local castles and such like on rainy days.
Cons: the spa facilities were a little small given the number of guests in the hotel, but luckily the outside world is much more interesting anyway!
David
10/10
Germany 🇩🇪
Einfach eine herrliche Unterkunft zum Wohlfühlen!
Pros: Das Personal besticht mit seiner Freundlichkeit, wir haben uns zu jeder Zeit wohl aufgehoben gefühlt. Das Bett war ein Traum. Wellnessbereich war super und ausreichend. Die Massage war einfach hervorragend! Außerdem gab es jeden Tag ein abwechslungsreiches Frühstück und Abendessen. Sehr lecker und absolut empfehlenswert. Vielen Dank für eure Gastfreundschaft!
Cons: Leider ja, nachdem die alten Hygienetüten aufgebraucht waren, wurde eine neue hingelegt. An der Dose waren blutverschmierte Fingerabdrücke drauf. Die haben wir dann mit einem Desinfektionstuch entfernt.
Sandra
8/10
Italy 🇮🇹
Relax e buon cibo
Pros: Struttura bella e moderna, camere molto spaziose, pulizia impeccabile. Cibo fantastico! Colazione molto variegata, tutto delizioso, merenda/aperitivo con ampia selezione di dolci tutti buonissimi, cena con antipasto a buffet fantastico! Zona spa e piscine molto pulite!!
Cons: Zona relax per adulti al quarto piano troppo piccola mentre quella al piano terra purtroppo non è insonorizzata e si sente tutto il trambusto della cucina e del corridoio, perciò risulta poco rilassante.
Jakša
10/10
Croatia 🇭🇷
Pros: Sve je bilo na top razini 10/10. Sigurno ćemo se vratiti sa zadovoljstvom.
Cons: Mala zamjerka, imali smo polupansion, razumljivo je da prilikom večere (koja je 10/10 inače 😃), piće nije uključeno u cijenu, ali konobari su držali “bokal sa vodom” na nekom stolu, nekad smo se sami poslužili sa navedenim, nekad bi oni donijeli na naš zahtjev. Navedeni “bokal s vodom” je naplaćen (vjerojatno jer ja i žena pijemo samo vodu dok večeramo, razlog za to je, jer nam samo to odgovara dok jedemo), što mislim da nije korektno jer je to ipak voda iz slavine, prateći situaciju s druge strane, gosti koji bi naručili vino, nisu dobijali račun za “vodu iz bokala”. Savjet je da maknete “bokale s vodom” pa koristite i naplaćujte samo flaširanu vodu kako vam se gosti nebi osjećali “neugodno”, u datim trenutcima. 🫣 Sve ostalo 10/10. Oduševljeni smo i zahvalni na gostoprimstvu.
Ivan
10/10
Croatia 🇭🇷
Pros: Sve je bilo fantastično, od kompletne usluge do svih sadržaja. Hrana odlična.
Cons: Možda ne bi bilo loše imati kuhalo za vodu i čaj u sobi.
Paolo
9/10
Italy 🇮🇹
Ottima scelta
Pros: Struttura e personale disponibile e accogliente. Colazione con molta scelta e cucina curata nei minimi particolari. Pulizia dell'intera struttura compresa la spa.